Terms of Service
Last updated November 11, 2026
Who we are
Relaydesk is run by ASH IT Consulting Inc. in Ontario, Canada. By creating a workspace or using the service you agree to these terms.
What Relaydesk does
Relaydesk stores your Follow Up Boss API key and gives you a private connector URL and password so an AI assistant such as ChatGPT can read and update your Follow Up Boss account on your behalf. Relaydesk is not made by, or affiliated with, Follow Up Boss or OpenAI.
Your account
You must give a real email address and keep your account password and connector password private. You are responsible for what happens through your workspace, including actions an AI assistant takes in Follow Up Boss using your connector. Only connect a Follow Up Boss account you are allowed to use.
Plan and billing
The plan costs $4.99 USD per month, billed in advance through Stripe. It renews each month until you cancel. You can cancel any time from your workspace with “Manage billing or cancel”; the plan stays active until the end of the paid month. Payments already made are not refunded, except where the law requires it. We will give at least 30 days’ notice by email before changing the price.
Acceptable use
Do not use Relaydesk to send spam, break the law, break Follow Up Boss’s terms, try to reach other customers’ data, or overload the service. We may suspend a workspace that does.
Availability
We work to keep Relaydesk running but do not promise it will always be available or error-free. It depends on outside services (Follow Up Boss, the AI assistant, Stripe and our hosts) that we do not control. Check important changes an AI assistant makes in Follow Up Boss.
Liability
Relaydesk is provided “as is”. To the extent the law allows, ASH IT Consulting Inc. is not liable for indirect or lost-profit damages, and our total liability is limited to the amount you paid us in the 3 months before the claim.
Ending the service
You can stop using Relaydesk and cancel at any time. To have your workspace deleted, email support@ashitconsulting.ca. We may end the service with 30 days’ notice and stop billing you.
Changes and law
We may update these terms and will email you about important changes. These terms are governed by the laws of Ontario and the federal laws of Canada that apply there.